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Privacy Policy

 ARCHSTONE HOMES SRL    

ARCHSTONE HOMES SRL, Romanian legal entity, headquartered in Bucharest, Sector 3, Str. Vlaicu Voda, no. 7A, et. 6, ap. 47, registered at the Trade Register Office attached to the Bucharest Tribunal under no. J40 / 14563/2015, having a unique registration code 35279367 (“Archstone” or “Company”) owner and administrator of https://rentguard.ro complies with the legal provisions in force regarding the protection of personal data in the course of its entire activity and grants respect, trust and confidentiality, providing security to all personal information collected on our site.

 

ARCHSTONE cares about the confidentiality of the information of the visitors of the site https://rentguard.ro and of the persons whose personal information they receive as a result of the services they perform.

This privacy policy explains how the Company collects and processes personal information through the Site and in the course of its activities regarding the services provided, while ensuring that your personal data is processed responsibly and in accordance with applicable data protection legislation. personal.

By providing personal information on the ARCHSTONE website, you agree to the practices of handling the information described in this privacy policy. We encourage you to read the section entitled “Your Rights” below to understand your choices regarding your personal information.

1. OUR CONTACT DETAILS:

If you have any comments, suggestions, questions regarding any information in this note or any other issues related to the processing of your data that we carry out, please do not hesitate to contact us. Depending on your preferences, you can contact us through any of the communication channels below:

Full name: ARCHSTONE HOMES SRL

Headquarters address: Bucharest, Sector 3, Str. Vlaicu Voda, no. 7A, et. 6, ap 47;

Phone number: +40725471736

Email address: office@rentguard.ro.

2. COMPLIANCE WITH THE PRINCIPLES OF PROCESSING:

ARCHSTONE, in its activity of processing personal data, always obeys the following principles:

  1. All data shall be processed lawfully, fairly and transparently to the data subject (“legality, fairness and transparency”);
  2. Personal data are collected for specified, explicit and legitimate purposes and are not subsequently processed in a manner incompatible with those purposes (“purpose limitations”);
  3. All personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (“minimization of data”);
  4. We make sure your data is accurate and, if necessary, update it; taking all necessary measures to ensure that personal data which are inaccurate, having regard to the purposes for which they are processed, are deleted or rectified without delay (‘accuracy’);
  5. Your personal data is not kept longer than necessary (“storage limitations”);
  6. Adequate security of the processing of your personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by taking appropriate technical or organizational measures (“integrity and confidentiality”);
  7. The processing takes place in accordance with the observance of your rights as a data subject;
  8. Your data is not transferred outside the European Economic Area, unless the territory / country where it is to be transferred ensures an adequate level of protection of personal data.

3. THE PERSONAL DATA WE PROCESS:

The personal data about you that we process will be data obtained directly from you or from third parties who have permission to exchange information with us and include the following categories of data:

Common personal data such as:

  • Personal and contact details, such as: name; first name, home / residence address, mobile / landline number, e-mail address.
  • Opinions and visions, such as: any opinions and visions that you transmit to us or any opinions and visions that you post publicly about us on social networks (social media) or that you make known on other public channels.
  • Data related to your interaction with us, such as: evidence of your interactions with us;
  • Your contact with us, such as a note or record of a call you made to us, data submitted through the contact form on the site, an email or letter sent, or other records of a contact with we;
  • Data obtained as a result of the cookies used (for more details see the Cookies Policy;

We will collect your personal data when, for example:

  • You subscribe to newsletters, alerts or other services offered by us;
  • You contact us through various channels, including through the contact form on the site to request information about one of our services;
  • Visit or browse our site;
  • If we transmit such data to third parties or our collaborators, insofar as we have legal grounds, for example: IT service providers and systems, lawyers, consultants, accountants, etc .;
  • When your personal data is public;
  • We use cookies (small text files stored in your browser) and other techniques such as push web (short alert messages that can be sent to a user via the browser);

Our respect for your data includes the fact that we give them the necessary human attention, through our staff.

4. PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA

The purposes for which we process personal data about you are as follows:

  • Communicating with you by any means (for example: email, mobile or landline phone, telephone messages (SMS), mail, messages sent on social platforms or in person) news about our services, newsletter subscription or providing other information that you might be interested;
  • Management of questions, requests that you send us through the contact form on the site;
  • Management of our communication systems; managing our IT security; performing security audits on our IT networks, issuing reports to competent institutions or repairing system errors;
  • Fulfilling our legal obligations regarding archiving, security, record keeping and other obligations that the legislation imposes on us;
  • Formulation of requests and defenses before public authorities and other entities that resolve disputes;
  • Conducting surveys and asking questions to you in order to obtain your opinion on our services; identifying potential problems with our existing services with a view to improving them.

5. THE BASIS ON WHICH WE PROCESS YOUR DATA

Archstone will process your personal data on the following grounds:

  • Consent – The company always obtains the consent of the data subject for the processing of his personal data for one or more specific purposes, such as the transmission of newsletters;
  • Concluding or executing a contract with you. For example, in order to initiate discussions about the costs and types of services required in order to be able to conclude a contract with you, at your request, or to execute a contract concluded with you (by which we to provide you with our services).
  • Compliance with an imperative legal requirement. For example, accounting and tax requirements that are subject to strict internal policies such as the retention period of tax / accounting documents. We may process your data in order to fulfill our archiving obligations, obligations to communicate to public authorities upon request, certain information (eg), or other legal obligations.
  • Our legitimate interest. For example, if we process your data to maintain network security, improve our services.

6. TO WHOM WE TRANSMIT YOUR DATA

As a general rule, we do not disclose your data to other companies, organizations or individuals in any country (including Romania). In some cases, however, we may disclose your data to other individuals or legal entities.

However, we try to be as transparent and specific as possible, and below we will present the categories of such recipients:

  • Public authorities – at their request or on our own initiative, in accordance with applicable law.
    Accountants, auditors, lawyers and other external professional consultants who will be obliged, by a law or by the contract concluded with us; to keep your data confidential
  • Natural or legal persons who provide certain services for us and act as authorized persons in various fields (for example: IT, archiving or destruction of documents, etc.) which we contractually oblige to ensure compliance with the requirements of the legislation that protects your rights.
  • Our partners, with whom we are in contractual relations – providers of marketing services, etc.
  • If it is in our legitimate interest to do so to manage, expand or develop the business, for example if we sell or transfer all or part of our shares, assets or business (including reorganization) , of our dissolution or liquidation), situation in which the personal data held by us will be one of the transferred assets – in this situation the potential purchasers will be bound by an obligation of confidentiality.

7. HOW LONG AND HOW WE KEEP YOUR DATA

We keep your personal data only as long as we need it or as long as the legislation in force provides.

Data related to payments / invoicing will be stored for a period of 10 years, according to Law no. 82/1991 on accounting.

If the applicable legal provisions require the storage of documents for a certain period, Archstone will store them for the period required by law.

If you have questions about the duration of storage you can contact us using the contact details mentioned in this policy.

We strive to ensure that data is kept secure. To store your data in electronic format, we use our own servers or those of other companies specialized in electronic archiving.

We strive to use reasonable organizational, technical and administrative measures to protect personal data within our Company.

To this end, we have also adopted dedicated policies on physical and electronic security measures, to protect our systems from unauthorized access and other possible threats to their security.

To the extent possible, we will anonymize data that we no longer need in a manner that does not allow the identification of data subjects or apply pseudonymization to limit the risks regarding the personal data processed.

 

8. WHAT ARE YOUR RIGHTS AND HOW YOU CAN EXERCISE THEM

We take the rights you have in connection with the processing we perform on your data with seriousness and full involvement. In short, your rights are as follows:

  • The right to be informed. When personal data is collected from you or obtained from another source, we have an obligation to inform you about the purpose of using this data and the rights you have.
  • The right to access data. You have the right to request information about the personal data we hold about you, including information about the categories of data we hold or control, what they are used for, the source from which we have collected if they are we obtained indirectly, and to whom this data is disclosed, if applicable. We will provide you with a copy of your personal data upon request. If you request multiple copies of your personal data, we may charge you a reasonable fee based on administrative costs.
  • The right to rectification of data. You have the right to obtain the rectification of your data that we process or control, if it is not correct.
  • The right to delete data (“the right to be forgotten”). You have the right to obtain from us the deletion of your data that we process or control. ARCHSTONE only aims to process and store your data for as long as this is necessary. We must comply with this request if we process your personal data, and if:
    • personal data are no longer necessary for the purposes for which they were collected;
    • you object to the processing for reasons related to your particular situation;
    • your data has been processed illegally;
    • personal data must be deleted in order to comply with a legal obligation incumbent on us;
      unless your data is still required;
    • to exercise the right to free expression and information, to comply with a legal obligation we have;
      for archiving purposes in the public interest, scientific or for historical studies or for statistical purposes; or
    • for the establishment, exercise or defense of a right in court.
  • The right to restrict data processing. You can obtain from us the restriction of the processing of your personal data, if:
    • challenge the correctness of your personal data, for the period we need to verify the correctness;
      the processing is illegal, but you object to the deletion of personal data, instead requesting a restriction on their use;
    • we no longer need your personal data but you request it in order to establish, exercise or defend a right in court, or you object to the processing, for the period of time in which we verify whether our legitimate interests prevail over yours.
  • The right to object to the use of personal data. In certain circumstances, you have the right to object to the processing of your data by us or on our behalf. Where the processing is not based on your consent, but on our legitimate interests or those of a third party, you may object at any time to the processing of your personal data for reasons related to your particular situation. In this case, we will no longer process your personal data, unless: (a) we can prove legitimate and compelling reasons justifying the processing and prevailing over your interests, rights and freedoms; or (b) if the purpose is to establish , the exercise or defense of a right in court.

          If you object to the processing, please specify if you also want your personal data to be deleted, otherwise we will only restrict them.

  • The right to data portability. You have the right to receive your personal data that you have provided to us, and if it is technically feasible, to request that we pass on your personal data (which you have provided to us) to another organization. / clinics.

The right to portability is a right that you have if, cumulatively: (a) we process your personal data by automatic means, (b) we rely, in the processing of your personal data, on your consent or the processing by us of the data your personal data is necessary for the conclusion or performance of a contract to which you are a party, (c) your personal data is provided to us by you, and (d) the transmission of your personal data does not adversely affect the rights and freedoms of others.

You have the right to receive your personal data in a structured, commonly used and automatically readable format.

Your right to receive personal data must not have a negative effect on the rights and freedoms of others. This could happen if a transfer of your personal data to another organization also involves the transmission of personal data to other people (who do not consent to this transfer).

The right for your personal data to be transmitted by us to another organization is a right you have if this transmission is technically feasible.

  • The right not to be subject to an automatic decision (including profiling). You have the right not to be subject to a decision based solely on automated processing (including profiling) and which would have legal effects on you or significantly affect you.

This right shall not apply in the following exceptional situations, where the automatic decision:

  • it is necessary for the conclusion or execution of a contract between the data subject and the Company;
  • is authorized by Union or national law applicable to the Company and also provides for appropriate measures to protect the rights, freedoms and legitimate interests of the data subject; or
  • it is based on your explicit consent;

In the first two situations, the Company has the obligation to implement the appropriate measures to protect your rights, freedoms and legitimate interests, at least your right to obtain human intervention from the Company, to express your point of view and to challenge the decision.

  • The right to withdraw consent. In situations where we process your data on the basis of your consent, you have the right to withdraw your consent; you can do this at any time, at least as easily as you initially gave us your consent. Withdrawal of consent will not affect the lawfulness of the processing of your data that we performed before the withdrawal.
  • The right to lodge a complaint with the supervisory authority. If you are dissatisfied with the way we process your data, we would prefer you to contact us directly so that we can resolve your issue. However, if you still have dissatisfaction, you can contact the National Authority for the Supervision of Personal Data Processing (www.dataprotection.ro):

Address: B-dul G-ral. Gheorghe Magheru, Bucharest, Romania;

Phone: 40.318.059.211/ +40.318.059.212

Fax: +40.318.059.602;

E-mail: anspdcp@dataprotection.ro

  • The right to go to court. At the same time, it is important to note that, in the event that you consider that your rights under the Regulation have been violated as a result of processing your personal data in breach of its provisions and without prejudice to your right to file a complaint with the supervision, you have the right to appeal to the courts by filing an appeal against the Company.

To exercise one or more of these rights or to ask any questions about any of these rights or other aspects of your data processing by us, you may do so by submitting a written, signed and dated request to the e-mail address. : office@archstone.ro. At the same time, printed forms are available at our headquarters, which you can fill in to request the exercise of one or more of the above rights.

We will try to respond to your request within one month, which may be extended by two months due to specific reasons related to the specific right invoked or the complexity of your request. In any case, if this period is extended, we will inform you of the extension period and the reasons that led to this extension.

In certain situations, we may not be able to grant you access to all or part of your personal data due to legal restrictions. If we deny your request for access, we will notify you of the reason for such denial.

In some cases, we may not be able to identify your personal data due to the identification you provide in our application. In such cases, if we are unable to identify you as a data subject, we will not be able to process your request in accordance with this section, unless you provide us with additional information to enable us to identify you. We will inform you and give you the opportunity to provide us with such additional details.

9. AMENDMENT AND UPDATE OF THE PRIVACY POLICY

We reserve the right to change, when we deem it appropriate, our data protection practices and to update and amend this information note at any time. For this reason, we encourage you to periodically review this information note.