AGREEMENT WITH THE TERMS RentGuard

Introduction

These Terms of Use constitute a legally binding agreement between you, either personally or on behalf of an entity („you”), and RENTGUARD SERVICES SRL („the Company”, „we”, „us” or „our”), regarding your access to and use of the website https://rentquard.ro, as well as any other form of media, media channel, mobile website or mobile application that is linked, related or connected thereto (collectively, „the Site”). We are registered in Romania and have our registered office at Str. Argentina 25, Sector 1, Bucharest.

Our VAT number is 35279367. You agree that by accessing the Site, you have read, understood, and accepted to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST IMMEDIATELY CEASE USING IT.

Additional terms and conditions or documents that may be posted on the Site from time to time are expressly incorporated herein by reference. We reserve the right, at our discretion, to make changes or modifications to these Terms of Use from time to time. We will notify you of any changes by updating the „Last Updated” date of these Terms of Use, and you hereby waive any right to receive specific notice of each such change. Please ensure that you review the applicable Terms every time you use our Site, so that you understand which Terms apply. Your continued use of the Site after the revised Terms are posted shall be deemed your acceptance of such revisions.

The information provided on the Site is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulations or would subject us to any registration requirement in that jurisdiction or country. Accordingly, any persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register on the Site.

GENERAL TERMS

Rentguard is a web application that facilitates the connection between property managers, tenants, and property owners. Property managers can add invoices, receipts, bills, and payment confirmations in PDF, PNG, or JPG formats; add new buildings; add new units; add utility providers; create lease contracts and set monthly payment amounts and due dates; add owners and tenants; contact owners and tenants; add a fixed or percentage commission from the lease contract; confirm that they have received the monthly rent from the tenant or commission from the owner; request the monthly rent from the tenant or commission from the owner; and view data such as total rent received, commissions, utilities, yield, etc. Owners can add invoices, receipts, bills, and payment confirmations in PDF, PNG, or JPG formats; add a new building; add a new unit; set the desired rent; create lease contracts and set the monthly payment amount and due date; add utility providers; add tenants; contact tenants; confirm that they have received the monthly rent from the tenant or commission from the owner; request the monthly rent from the tenant or commission from the owner; and view data such as total rent collected, commissions, utilities, yield, etc. Tenants can add invoices, receipts, bills, and payment confirmations in PDF, PNG, or JPG formats; view data such as all past utilities payments; request repairs; contact the owner; and view the details of the contract.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our property and all source code, databases, functionality, software, website design, audio, video, text, photographs, and graphics on the Site (collectively, the „Content”) and the trademarks, service marks, and logos contained therein („Marks”) are owned or controlled by us or licensed to us and are protected by copyright, trademark laws, and various other intellectual property and unfair competition laws in the United States, by international copyright laws, and by international conventions. The Content and Marks are provided on an „AS IS” basis solely for your information and personal use. Except as expressly provided in these Terms of Use, no part of the Site, nor any Content or Mark, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or exploited for any other commercial purpose without our express prior written permission.

Subject to your eligibility to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have lawfully gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in connection with the Site, the Content, and the Marks.

User Representations

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and update it promptly if necessary; (3) you have the legal capacity and agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether via a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is false, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

User Registration

You may be required to register on the Site. You agree to keep your password confidential and that you will be responsible for any use of your account and password. We reserve the right to remove, reclaim, or change a username you select if, at our discretion, we determine that such username is inappropriate, obscene, or otherwise objectionable.

Prohibited Activities

You agree not to access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial activities unless specifically endorsed or approved by us.

As a user of the Site, you agree that you will not:

  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
  • Deceive, defraud, or mislead us or other users, particularly in an attempt to obtain sensitive account information such as user passwords.
  • Bypass, disable, or otherwise interfere with the security features of the Site, including features that prevent or restrict the use or copying of any Content or impose limitations on the use of the Site and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm us and/or the Site, in our sole discretion.
  • Use any information obtained from the Site to harass, abuse, or harm another person.
  • Misuse our support services or submit false abuse or misconduct reports.
  • Use the Site in a manner that violates any applicable law or regulation.
  • Create unauthorized frames or links to the Site.
  • Upload or transmit (or attempt to upload or transmit) viruses, trojans, or other materials, including excessive use of capital letters or spam (repetitive posting of text), that interfere with any party’s uninterrupted use of the Site or that modify, damage, disrupt, alter, or interfere with the use, features, functions, operation, or maintenance of the Site.
  • Engage in any automated system use such as the use of scripts to send comments or messages, or the use of data extraction tools, robots, or similar data collection and extraction tools.
  • Remove the copyright notice or other proprietary rights notices from any Content.
  • Attempt to impersonate another user or person or use another user’s username.
  • Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active data collection or transmission mechanism, including but not limited to clear graphic image exchange formats („gifs”), 1×1 pixels, web beacons, cookies, or other similar devices (sometimes referred to as „spyware” or „passive collection mechanisms” or „pcms”).
  • Interfere with, disrupt, or impose an unreasonable burden on the Site or the networks or services connected to the Site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents involved in providing any part of the Site to you.
  • Attempt to circumvent any measures of the Site designed to prevent or restrict access to the Site or any part thereof.
  • Copy or adapt any part of the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or any other code.
  • Unless permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any software that comprises or is part of the Site.
  • Unless resulting from the use of a standard search engine or web browser, use, launch, develop, or distribute any automated system, including but not limited to any spider, robot, hoax utility, scraper, or offline reader that accesses the Site, or use or launch any script or other unauthorized software.
  • Use a purchasing or procurement agent to make purchases on the Site.
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited emails or creating user accounts through automated or fraudulent means.
  • Use the Site as part of an effort to compete with us or use the Site and/or Content in any revenue-generating effort or commercial enterprise.

User-Generated Contributions

The Site may invite you to comment, contribute, or participate in blogs, message boards, online forums, and other functionalities, and may offer you the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or disseminate content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other materials (collectively, „Contributions”). Contributions may be viewable by other users of the Site and on third-party websites. Accordingly, any Contributions you transmit will be treated as non-confidential and non-proprietary. By creating or submitting any Contributions, you hereby grant, represent, and warrant that:

  • The creation, distribution, transmission, public display, performance, as well as the accessing, downloading, or copying of your Contributions do not and will not infringe and will not infringe upon any intellectual property rights, including but not limited to copyrights, patents, trademarks, trade secrets, or moral rights of any third party.
  • You are the creator and owner or have the necessary licenses, rights, consents, releases, and permissions to use and authorize us, the Site, and other users of the Site to use your Contributions in any manner permitted by the Site and these Terms of Use.
  • You have obtained the written consent, release, and/or permission of each identifiable individual in your Contributions to use their name or likeness for inclusion and use of your Contributions in any manner permitted by the Site and these Terms of Use.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions do not constitute unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other solicitation forms.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, defamatory, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, disparage, denigrate, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense) any other person and to promote violence against any particular person or category of persons.
  • Your Contributions do not violate any law, regulation, or rule.
  • Your Contributions do not violate any privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law regarding child pornography or intended to protect the health or welfare of minors.
  • Your Contributions do not include offensive comments relating to race, national origin, sex, sexual orientation, or physical disability.
  • Your Contributions do not otherwise violate or refer to materials that violate any provision of these Terms of Use or any applicable law or regulation.

Any use of the Site that violates the above will constitute a breach of these Terms of Use and may result, among other remedies, in the termination or suspension of your rights to use the Site.

Contribution License

By posting your Contributions on any part of the Site or by accessing Contributions on the Site by linking your Site account to any of your social media accounts, you hereby grant us an unrestricted, non-exclusive, irrevocable, perpetual, transferable, royalty-free, fully-paid, worldwide license to host, use, copy, reproduce, disclose, sell, resell, publish, disseminate, re-display, reformat, translate, transmit, extract (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any legal, commercial, or other purpose, and to prepare derivative works or incorporate such Contributions into other works, as well as to grant sublicenses for the foregoing. Use and distribution may occur in any media format and through any media channel.

This license applies in any form, medium, or technology now known or later developed and includes our use of your name, company name, and franchise name, as applicable, as well as any trademarks, service marks, trade names, logos, and personal and commercial images you provide. You hereby waive all moral rights in your Contributions and represent that no moral rights have been asserted in any way on your Contributions.

We do not assume any ownership of your Contributions. You retain full ownership of all your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not responsible for any representations or warranties contained in your Contributions provided by you on any area of the Site. You are solely responsible for your Contributions on the Site and agree to indemnify us against any claims and actions arising out of your Contributions.

We reserve the right, at our sole and absolute discretion, (1) to edit, redact, or modify any of your Contributions; (2) to recategorize any of your Contributions to place them in a more appropriate location on the Site; and (3) to pre-screen or delete any of your Contributions at any time for any reason without prior notice. We have no obligation to monitor your Contributions.

Guidelines for Reviews

The Site may invite you to leave comments or reviews. When you post a review, you must comply with the following criteria: (1) you must have direct experience with the person/entity being reviewed; (2) your review must not contain offensive or abusive language, racist, offensive, or hate-inciting language; (3) your review must not contain discriminatory references based on religion, race, sex, national origin, age, marital status, sexual orientation, or disability; (4) your review must not reference any illegal activities; (5) you must not be affiliated with competitors if posting negative reviews; (6) you must not draw conclusions regarding the legality of behavior; (7) you must not post false or misleading statements; and (8) you must not organize a campaign that encourages others to post reviews, whether positive or negative.

We may, at our sole discretion, accept, reject, or remove reviews. We have no obligation to verify or delete reviews even if someone finds them objectionable or inaccurate. Reviews are not endorsed by us and do not represent our opinions or those of any of our affiliates or partners. We are not responsible for any review or for any claim, liability, or loss resulting from any review. By posting a review, you hereby grant us a perpetual, non-exclusive, worldwide, royalty-free, assignable, and sublicensable right and license to reproduce, modify, translate, transmit, display, perform, and/or distribute all review-related content.

SOCIAL MEDIA

As part of the Site’s functionality, you may link your account with third-party online accounts (each such account a „Third Party Account”) either by (1) providing your Third Party Account login information through the Site; or (2) by allowing us to access your Third Party Account, as permitted by the applicable terms and conditions governing your use of each Third Party Account. You represent and warrant that you have the right to disclose your Third Party Account login information and/or grant us access to your Third Party Account, without violating any applicable terms and conditions and without incurring any fee or usage limitation imposed by the third-party service provider. By granting us access to any Third Party Account, you understand that (1) we may access, make available, and store (if applicable) any content you have provided and stored in your Third Party Account („Social Network Content”), so that it is available on and through the Site via your account, including but not limited to any friend lists; and (2) we may send and receive additional information from your Third Party Account to the extent you are notified when you link your account with the Third Party Account.

Please note that if a Third Party Account or an associated service becomes unavailable, or if our access to such Third Party Account is terminated by the third-party service provider, it is possible that the Social Network Content may no longer be available on and through the Site. You will have the option to disconnect your Site account from your Third Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH THOSE THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for accuracy, legality, or non-violation of the law, and we are not responsible for any Social Network Content.

You acknowledge and agree that we may access your email address book associated with a Third Party Account and the contact list stored on your mobile device or computer/tablet solely for the purpose of identifying and informing you of those contacts who have also registered to use the Site. You may disconnect your Third Party Account from the Site by contacting us using the contact information below or through your account settings (if available). We will make reasonable efforts to delete all information stored on our servers that has been obtained via such Third Party Account, except for your username and profile picture which become associated with your account.

Submissions

You acknowledge and agree that all questions, comments, suggestions, ideas, feedback, or other information regarding the Site („Submissions”) that you provide to us are non-confidential and shall become our exclusive property. We will have exclusive rights, including all intellectual property rights, and the right to use and disseminate these Communications for any legal, commercial, or other purpose without any acknowledgment or compensation to you. You hereby waive all moral rights in any such Proposals and represent that such Proposals are original or that you have the right to submit such Proposals. You agree that there shall be no remedy against us for any alleged or actual infringement or misappropriation of any proprietary rights in any material submitted.

WEBSITE AND THIRD-PARTY CONTENT

The Site may contain (or you may be sent through the Site links to) other websites („Third-Party Sites”), as well as articles, photographs, texts, graphics, images, drawings, music, sound, video, information, applications, software, and other content or materials that are owned or provided by third parties („Third-Party Content”). Such Third-Party Sites and Third-Party Content are not investigated, monitored, or verified by us as to accuracy, appropriateness, or completeness, and we are not responsible for the Third-Party Sites accessed through the Site or for any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, practices, privacy policies, or other policies of any Third-Party Sites or Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Sites or Third-Party Content does not imply our endorsement or approval thereof. If you choose to leave the Site and access any Third-Party Sites or use or install any Third-Party Content, you do so at your own risk, and these Terms of Use will no longer govern. You should review the terms and policies, including privacy and data collection practices, of any website you visit or any applications you use or install from the Site. Any purchases you make through Third-Party Sites will be made solely through such websites and from other companies, and we assume no responsibility in connection with such purchases. You agree and acknowledge that we do not endorse any products or services offered on Third-Party Sites and shall be held harmless from any harm arising from your purchase of any such products or services. Furthermore, you shall indemnify us against any losses or damages incurred by you in connection with or as a result of any Third-Party Content or any contact with Third-Party Sites.

Advertising

We allow advertising agents to display their ads and other information in certain areas of the Site, such as sidebar ads or banner ads. If you are an advertising agent, you assume full responsibility for any advertisements you place on the Site and for any services provided or products sold through such ads. Furthermore, as an advertising agent, you represent and warrant that you have all rights and authority to place ads on the Site, including but not limited to intellectual property rights, advertising rights, and contractual rights. We merely provide the space for such ads and have no other relationship with advertising agents.

Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, at our discretion, violates the law or these Terms of Use, including, without limitation, reporting such user to law enforcement authorities; (3) at our discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) at our sole discretion, without notice or liability, remove from the Site or disable in any manner any files or content that are excessively large or otherwise burdensome to our systems; and (5) otherwise manage the Site in a manner intended to protect our rights and property and to facilitate the proper functioning of the Site.

Privacy Policy

We care about the confidentiality and security of your data. By using the Site, you agree to comply with our Privacy Policy posted on the Site, which is incorporated herein by reference. Please note that the Site is hosted in Romania. If you access the Site from any other region of the world with laws or other requirements governing the collection, use, or disclosure of personal data that differ from the laws applicable in Romania, then by your continued use of the Site, you consent to have your data transferred to and processed in Romania.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at office@rentguard.ro.

Privacy Policy Changes

This Privacy Policy was last updated on [Insert date]. We reserve the right to make changes to this policy at any time and will notify you of any changes by updating this Privacy Policy. Your continued use of the Site after any changes to this policy will be deemed your acceptance of the updated policy.

Our Facebook Page

We also have a Facebook page called „RentGuard.ro” available at https://www.facebook.com/rentguard.ro. Please note that this Privacy Policy does not apply to information collected through our Facebook page, and Facebook’s Privacy Policy governs such information.


Terms and Conditions for Property Managers

Introduction

This document constitutes a remote contract between (a) you, as a user of the Rentguard platform, and (b) RENTGUARD SERVICES SRL, with registered office at Str. Argentina 25, Sector 1, Bucharest, registered with the Trade Register under J40/14563/2015, VAT number 35279367, as the owner of the Rentguard platform and provider of Rentguard services.

This document governs the conditions under which you may use the Platform and Rentguard services, as well as your rights and obligations as a user.

Definitions

1.1. In this document, unless the context requires otherwise:

  • „Platform” – the Rentguard software platform for property management, available at https://rentguard.ro
  • „Provider” and/or „We” – RENTGUARD SERVICES SRL, with registered office at Str. Argentina 25, Sector 1, Bucharest, Trade Register number J40/14563/2015, VAT number 35279367; the Provider is the owner of the Platform and provider of Rentguard services.
  • „Services” – the services provided by the Provider to Users through the Platform;
  • „User Account” – an account of the „property owner” type that a person may create on the Platform, through which they can access the Platform and use Rentguard services;
  • „User” – any natural or legal person who creates a „property owner” type User Account on the Platform for the purpose of using it;
  • „Terms and Conditions” and/or „T&C” – this document, the Personal Data Processing Notice, and, where applicable, any other supplementary documents governing the legal relationship between the Provider and Users, as made available on the Platform.

Acceptance and Modification of Terms

2.1. These Terms are deemed understood and accepted without reservation by checking the „Accept Terms and Conditions” box during the User Account creation process.

2.2. We reserve the right to modify these Terms from time to time, with prior notice to you. In such case, we will notify you via email or through the Platform regarding the new version of the Terms and Conditions. To continue using the Platform and Rentguard services, you must accept the new version of these Terms.

2.3. Should we add new functionalities or modify existing ones, these Terms shall apply to such new or modified functionalities without any further action on your part, unless we publish additional Terms and Conditions for those functionalities.

2.4. Similarly, if we add new services or modify current services, these Terms shall apply to such new or modified services without further action on your part, unless we publish additional Terms and Conditions for them.

2.5. We reserve the right to publish supplementary Terms and Conditions for certain functionalities or Rentguard services that derogate from these general Terms. In such a case, we will inform you about the supplementary T&C and require your acceptance before you use the relevant functionalities or services.

Grant of License and Limitations

3.1. The Provider grants you a limited, non-exclusive, non-transferable, and temporary right to use the Platform and Rentguard services subject to these Terms and applicable law.

3.2. The right to use the Platform and Rentguard services is conditional upon payment of a subscription fee. You are granted the right to use only those functions and services of the Platform for which you have paid, only during the validity of the subscription, and only within the limits of the subscription.

3.3. The Platform and Rentguard services may be used solely for the purpose for which the Platform was developed, namely for managing rental properties and the relationship between property managers and tenants („Permitted Use”). Any use of the Platform for other purposes, in bad faith and/or in violation of these T&C or applicable law, will result in the immediate revocation of your right to use the Platform.

3.4. The Provider reserves the right to suspend and/or withdraw your right to use the Platform and Rentguard services immediately if, among other reasons, you breach these T&C or applicable law, or if there is reasonable suspicion thereof; if you are late in paying your subscription fee or do not have an active subscription; or in any other objective situation. The Provider may notify you of such suspension or withdrawal through the Platform and/or by email.

3.5. The Provider reserves the right to modify, without prior notice, the functions and/or services of the Platform, to discontinue certain functions and/or services, and to add new ones. You may discontinue using the Platform and/or Rentguard services if you do not agree with any modifications.

User Account Creation and Deletion

4.1. The Platform may only be used by registered users. To use the Platform, you must create a User Account.

4.2. When creating a User Account, you will be granted the right to use the Platform in accordance with the type of user selected; specifically, you must select the „property owner” option to use the Platform as a property owner.

4.3. Conditions applicable when creating a User Account:

  • You may create a User Account only if you are at least 18 years old.
  • You must complete the User Account creation form with truthful, accurate, current, and complete information that belongs to you, without assuming the identity of another person.
  • You must accept the Platform’s Terms and Conditions in order to complete the account creation process.

4.4. The Provider reserves the right to verify the information provided during the User Account creation process and to refuse account creation if there is reasonable suspicion that these T&C are being violated or for any other objective reason.

4.5. Deletion of the User Account:

4.5.1. You may decide at any time to delete your User Account, in which case all data and information you have added on the Platform will no longer be available. Deleting your User Account does not cancel a recurring subscription. To terminate a recurring subscription, please use the specific function available in your User Account.

4.5.2. The Provider may restrict your access to your User Account if it decides to terminate your right to use the Platform, in accordance with these T&C. When the Provider suspends or terminates your right to use the Platform, you will no longer have access to your User Account or any data and information you have added on the Platform.

Use of the Platform and Rentguard Services – Property Managers

Description of the Platform

5.1. The Rentguard Platform facilitates the management of rented properties and the relationship with tenants. As a user, you can manage your rental property, including handling your relationship with tenants.

5.2. For clarity, the Platform is solely a property management tool that you use directly, at your own risk, without any involvement from the Provider. The Provider does not manage your rental properties on your behalf nor does it manage your relationship with tenants. Furthermore, the Provider does not guarantee tenant placement, retention, or that tenants will pay rent, utilities, or any other amounts due.

Rentguard Services

5.3. The Provider offers a range of Services through the Platform that may be accessed for a fee. At the Provider’s discretion, certain services may be offered free of charge or as a free trial.

5.4. To use the Rentguard Services, the User must prepay the price for such services.

5.5. The Rentguard Services may change from time to time, including their price, without prior notice to Users. Users are responsible for checking the price of the services as stated on the Platform. Upon the expiration of the prepaid period, you must pay the new price to continue using the services.

Content Added to the Platform

5.6. For optimal use of the Platform, you may add data and information regarding: the rental property you manage, your tenants, lease contracts and rental terms, utilities, any other amounts due from tenants, and other categories of data and information as applicable („Content”). Content may be in the form of documents, photographs, text, or video, as applicable.

5.7. You are solely responsible for the Content you add to the Platform, how you use it, and the consequences thereof. In no event shall the Provider be responsible for the Content you add, its use, or any consequences arising therefrom.

5.8. You represent that all Content has been lawfully obtained and that you hold all necessary authorizations for its use, including with respect to copyright law and applicable data protection laws.

5.9. You agree to add only information or data relevant to the management of the rental property in question. Adding other information or data may be considered irrelevant or unauthorized Content and may be deleted by the Provider without prior notice.

5.10. You understand and agree that all Content will no longer be accessible to you upon the suspension, termination, or deletion of your User Account. Consequently, the Provider recommends that you regularly back up your Content.

5.11. Additionally, a property manager may add information regarding the rental property they manage, such as proof of rent and utility payments, or other data („Owner’s Content”). You understand and agree that the Provider does not warrant the accuracy or truthfulness of the Owner’s Content.

Statistics and Reports Available on the Platform

5.12. You will have access to a series of statistics and reports within your User Account, generated based on the data you enter on the Platform and/or data entered by the property manager.

5.13. You understand and agree that such statistics and reports are for informational purposes only and that their accuracy depends on the accuracy of the underlying data. Accordingly, the Provider makes no warranty as to the accuracy of these statistics and reports.

5.14. You understand and agree that from time to time, the Provider may unilaterally modify the statistics and reports available on the Platform and may, if applicable, charge an additional fee for access to certain statistics and reports. If you do not agree with the new modifications, you have the right to cancel your subscription.

User Rights and Obligations

5.15. Users agree to:

  • Use the Platform in good faith and solely in accordance with the Permitted Use.
  • Comply with all applicable laws in using the Platform; you are solely responsible for your use of the Platform, and the Provider shall not be liable for any legal violations or infringements of third-party rights resulting from your use of the Platform.
  • List on the Platform only properties for which you hold ownership rights (or, where applicable, other property rights that confer the right to lease).
  • List on the Platform only properties that may be leased in accordance with applicable legal norms.
  • Lease listed properties only in compliance with applicable laws.
  • Comply with all applicable legal provisions regarding the leasing of real estate, including with respect to tenants.
  • Provide truthful and complete information regarding the listed properties, including the rental price.
  • Not request or allow tenants to pay any amount through the Platform other than the rent, utilities, and, where applicable, other sums due under the lease contract (e.g., amounts due for repairs); accordingly, the Provider understands and agrees that the misuse of the Platform, including to facilitate payments not related to the lease contract, is prohibited. In this regard, you understand and agree that the Provider may disclose information regarding your activity on the Platform, the lease contract, and the relationship between you and the property manager, including amounts paid by tenants as rent, utilities, or otherwise, upon request by authorities.
  • Comply with all obligations incumbent upon you under this document and applicable law.

5.16. In addition, Users are prohibited from:

  • Disclosing your login credentials to third parties;
  • Disclosing the functionalities and content of the Platform to third parties;
  • Copying in whole or in part, decompiling, disassembling, creating derivative works from, or otherwise using the source code of the Platform and/or the texts, images, or videos contained on the Platform, or taking any action that may infringe the Provider’s intellectual property rights in the Platform;
  • Using the Platform in connection with any device or service intended to circumvent the technical security measures implemented to control access to the Platform;
  • Copying, modifying, deleting, or damaging any information stored on technical equipment, including but not limited to servers and computers used or controlled by the Provider;
  • Using the Platform to invade the privacy of third parties or to obtain information about any users of the Platform or to obtain a list of such users;
  • Using the Platform to violate any legal right of a third party, including any right of privacy, copyright, or other intellectual property rights, or to engage in any harassing, defamatory, abusive, dishonest, threatening, harmful, or similar behavior; or using any data mining technology, robots, or similar data collection tools;
  • Accessing or using any area of the Platform that is password-protected or for which a fee is charged, fraudulently;
  • Using any automated means to access or use the Platform (including scripts, bots, or similar software);
  • Modifying, translating, decompiling, reproducing, disassembling, or attempting in any manner to gain access to a private key or any „dev key” associated with the Platform, its content, or services, or attempting to use any private key or dev key in a manner that violates these Terms;
  • Any other action that might create unfair competition with the Provider or otherwise prejudice its rights in any form (civil, commercial, intellectual property rights, etc.). In particular, it constitutes unfair competition and infringement of the Provider’s intellectual property rights if a user copies or adapts any materials, documents, ideas, concepts, etc., available on the Platform for use in their own property management software.

Price and Payment Methods

Payment for Rentguard Services

6.1. Your use of the Platform and Rentguard Services is subject to payment of the price as stated on the Platform.

6.2. Payment will be made via card payment through a payment processor. The Provider does not store your bank card details.

6.3. Subscriptions have a monthly or annual frequency and are automatically renewed. The subscription fee is recurring; your card will be debited monthly or annually as applicable.

6.4. You may request to terminate your subscription at any time, in which case your subscription will cease at the end of the prepaid period. For example, if you have contracted an annual subscription and request its termination, the subscription will end at the conclusion of the one-year period for which it was contracted and paid in advance; similarly, if you have contracted a monthly subscription and request termination, the subscription will end at the conclusion of the month for which it was contracted and paid in advance. For clarity, you will not be entitled to any partial or full refund of a prepaid subscription.

6.5. Furthermore, since your subscription becomes active upon the date of advance payment, you understand and agree that you cannot withdraw from the contract or request a return of the advance payment. Instead, you may request termination of the subscription as provided in Section 6.4.

Payment of Amounts Due Under the Lease Contract

6.6. You understand and agree that the Provider does not charge or collect any amount due from the tenant as rent, utilities, or any other sums owed under the lease contract.

6.7. The tenant will make all such payments directly to the property owner. The Platform technically facilitates the payments by providing integration with SmartPay; however, all sums owed by the tenant to the property owner will be paid directly from the tenant’s bank account to the property owner’s bank account, and such sums will not pass through the Provider’s accounts.

6.8. Consequently, you will not be able to request any payment from the Provider for sums due from the tenant, and the Provider shall not be held responsible if the tenant delays or refuses to make such payments.

6.9. In addition, you are solely responsible for the accuracy of the amounts you request as rent, utilities, or any other sums from the tenant.

Liability of the Parties

Limitation of the Provider’s Liability Regarding the Functioning of the Platform and Rentguard Services

7.1. You understand and agree that the Provider makes the Platform and Rentguard Services available on an „as is” basis. Accordingly, you understand and agree that in certain situations the Rentguard Platform may not function continuously, reliably, or at optimal technical parameters or may operate with errors.

7.2. In such cases, we will make all reasonable efforts to repair any defects as quickly as possible. However, the Provider shall not be liable for any bugs, malfunctions, or other technical issues except under the following condition: if, due solely to the Provider’s fault, the Platform is completely unavailable or non-functional for more than three consecutive days, then users are entitled to a reduction in their subscription fee proportional to the number of days the Platform was completely unavailable. Such reduction will be applied on the next subscription invoice and only upon your express request. The Provider will not grant any further compensation and will not remedy any indirect damage (including lost profit) suffered by you.

7.3. The Provider is liable under these T&C only for direct damages caused to you as a result of a breach of these T&C by the Provider. The Provider is not liable to tenants, property owners, or any other third parties.

7.4. The Provider shall not be liable, nor will it remedy, in any situation, for any indirect damage caused to you, including any loss of unearned benefit; nor for any damage suffered by tenants, property owners, or other third parties.

7.5. When the Provider’s liability is engaged under these T&C, it will only compensate for the direct damage caused to you, limited to the subscription fee you paid in the month in which the Provider breached its obligations.

User Liability

7.6. You agree to indemnify and hold the Provider harmless from any and all direct and indirect damages caused by your breach of these T&C and applicable law.

7.7. You understand and agree that you are solely and exclusively responsible for your use of the Platform and Rentguard services and for your relationship with the tenant, property owner, and any other third party, and that the Provider shall not be held responsible for the manner in which you use the Platform or for any consequences or damages arising from such use.

7.8. In no event shall you be entitled to request that the Provider refund any amounts claimed by the tenant or any other third party as damages, even if the damage is related to your use of the Platform.

Intellectual Property Rights

8.1. All intellectual property rights concerning the Rentguard Platform belong to the Provider. By this contract, you do not acquire any intellectual property rights in the Rentguard Platform except for a temporary, non-exclusive right to use it in accordance with these T&C.

8.2. You agree to respect all intellectual property rights of the Provider and to refrain from any action that may infringe those rights, including but not limited to: accessing, copying, or disclosing the source code of the Platform; copying and/or disclosing the content of the Platform (names, descriptions, concepts, documents, templates, lists, photos, videos, etc.); copying and/or disclosing the functionalities of the Platform; or copying, disclosing, and/or using contract templates for unauthorized purposes.

Personal Data

9.1. The personal data processed as a result of using the Platform are stored on the Provider’s servers.

9.2. The Parties agree that the personal data processed by you through the Platform are stored and processed by the Provider in its capacity as an authorized representative of the data controller, namely on your behalf. Accordingly, the Provider is entitled to use such data exclusively for the performance of the obligations stipulated in this Contract and its annexes. Upon termination of this Contract, such data will be irreversibly anonymized by the Provider or retained in accordance with legal requirements, as applicable.

9.3. You agree to comply with applicable personal data protection laws with respect to the data you process through the Platform. You represent that you have all necessary authorizations to empower the Provider to process personal data in accordance with this document and agree to indemnify the Provider for any direct and indirect damage caused if such representations prove false.

9.4. The Provider is fully exempt from liability if you fail to comply with personal data protection laws. You agree to indemnify any data subjects harmed as well as pay any fines that may be imposed by the competent authorities on the Provider as a result of your breach of data protection obligations.

Governing Law and Jurisdiction

This document is drafted in Romanian and shall be interpreted in accordance with the meaning of its terms in Romanian. This document is governed by Romanian law. Any dispute arising in connection with the use of the Platform shall be submitted to the competent courts located at the Provider’s registered office.

Other Provisions

You may contact us at any time via email at office@rentguard.ro.


Terms and Conditions for Property Owners

[The Terms and Conditions for Property Owners are substantially similar in structure to those for Property Managers, with the primary differences being the user type (“property owner” instead of “tenant”) and corresponding obligations regarding the management of their own rental properties. Please adjust the content accordingly if a full separate translation is required.]

Terms and Conditions for Tenants

[The Terms and Conditions for Tenants are similarly structured to those above, with adjustments made to reflect that the User is a tenant. This includes specific definitions, user representations, account creation requirements, permitted use of the Platform strictly for managing their rental relationship, and obligations regarding the accuracy of payment-related information. Please adapt the text as needed to fully reflect the tenant’s contractual obligations and rights.]

For any further information or questions regarding these Terms and Conditions, please contact us at office@rentguard.ro.